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"Very enjoyable stay in Hakone. All the staff were very helpful the hotel onsen and private onsen on our balcony were bliss! I wish l had realised we could have got a train to Gora station and then ask for the hotel to send a car to pick us up. The shuttle is less frequent "

"The hotel experience was incredible. Will definitely come back when visiting again."

"The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake."

"I love everything about this hotel . Facility is beautiful, very clean, convenient shuttle service, customer service is best. "

"Absolutely wonderful experience. Close to a park, very well maintained facilities with lots to do: from great onsen, riding bicycles to delicious food. Highly recommend if you are looking to get away from the noise of big city."

"Great convenient place by Odawara Main Station"

"The service was fantastic with traditional Japanese food"

"Amazing hotel worth the price for service, rooms and stay bed was so comfortable and loved the free walking tour that hotel offers"

"Great and friendly staff. The hotel was great! Onsen was a bonus. Would stay here again."