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"Staff was so friendly and welcoming! Loved our short stay! "

"Loved the hotel and where it’s situated. The views from our hotel room on the 9th floor was amazing. The food and drinks were delicious. I would definitely recommend all inclusive when booking the hotel. Supermarket on the lower ground floor has everything you need. The amenities and customer services are 👌 10/10. The staff are always friendly and helpful and can accommodate requests. You can also walk to the beach from the hotel. Overall a lovely experience and would definitely come back. "

"Everything"

"Great location. Friendly and helpful staff. Nice and plenty of food choices at buffet style breakfast. "

"Lovely hotel, lovely clean room and great facilities. Breakfast was very good. Bus stop to and from the centre of Palma is right outside the hotel "

"nice good service friendly staff"

"Very good"

"This place is amazing! Breathtaking views from the room. Easy access to the beach. Responsive and helpful staff. I thoroughly enjoyed my time and will be going back. "

"I had an amazing vacation here at Casa Esmeralda. The staff (Toni) upon arrival at reception was super friendly, helpful, and professional. This service was carried through from beach bar, restaurant, and spa. I loved the variety of pools and easy access to beach and town. "