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"The staff are what makes this hotel so special. For example, we went on a game drive at the beautiful park that adjoins the hotel. There were rain showers and by the time I returned to the hotel my shoes were covered in mud. I took my shoes off and was in the lawn, trying to clean them with a stick. Your man Edward came over and offered to clean my shoes. I was so grateful for his help. A little later Edward returned my shoes, clean and free of mud. This is but one example of the above and beyond service that makes Ole Sereni a top notch, world class hotel."

"We stayed one night because we arrived in Nairobi late and didn’t want to fuss over getting into the city. The hotel shuttle is easy to pick up from the airport and well marked. We were greeted by friendly staff who anticipated our needs and questions. We had a clean room and enjoyed the rooftop bar after checking in. The next morning we had a lovely breakfast filled with familiar dishes and some local one too."

"Lovely stay, would stay again gladly. Asanti!"

"Everyone was very welcoming and genuinely nice whether it was the service in their 3 restaurants, walking around in the hotel, or asking for information. Always willing to help even for a visit at the city market or a quick history tour of the hotel of the great explorers Stanley and Livingstone. Live music 3 times a week and the buffets were always very tasty. "

"Travel the world and never had such friendly, helpful staff."

"I stay in for one night but it was worth it. The staff was amazing with a smiling faces and nice costumer care. I highly recommend it….."

"From the airport transfer to check-in and the daily interaction with the staff, the Fairview is a delight. It’s a peaceful refuge in the middle of Nairobi. My room was pleasant and comfortable. No complaints."

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