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Trademark Hotel

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Nairobi

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Interior detail
Point of interest
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
The current price is AED 541
AED 676 total
includes taxes & fees
21 Mar - 22 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin, City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Suite Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 3 min walk - 0.3 km
  • United Nations Office at Nairobi - 15 min walk - 1.3 km
  • Karura Forest - 4 min drive - 3.4 km
  • Sarit Centre - 8 min drive - 6.9 km
  • Kenyatta International Convention Centre - 11 min drive - 10.2 km

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Trademark Hotel

Upscale family-friendly hotel near Village Market
Located close to United Nations Office at Nairobi and Karura Forest, Trademark Hotel provides a bowling alley, a rooftop terrace, and an art gallery on site. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a facial at Kaya, the onsite spa. Be sure to enjoy a meal at Harvest, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and airport drop-off service (surcharge)
  • An electric car charging station, express check-out, and a children's club (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 216 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers, and fans

Languages

English, Swahili

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 25 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bike parking
  • Bike storage
  • Bowling alley
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (1750 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Trademark Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trademark Hotel?

Self parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in start time: noon; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Trademark Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 60 per vehicle applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

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Trademark Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 256 reviews
Rating 8 - Good. 67 out of 256 reviews
Rating 6 - Okay. 14 out of 256 reviews
Rating 4 - Poor. 8 out of 256 reviews
Rating 2 - Terrible. 6 out of 256 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosse

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay at the Trademark hotel
Stayed 14 nights in Feb 2025

10/10 Excellent

JACQUELYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping
Stayed 8 nights in Jan 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
Stayed 2 nights in Jul 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trademark is a fantastic hotel. Always delivers on all my needs. Service is exceptional. A great place to experience best of Kenyan hospitality and other comforts.
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location
Stayed 5 nights in May 2024

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Stayed 6 nights in Aug 2024

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property inside a mall. Safe. Gym is too far inside the mall. The rooms are relatively small.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel slots around the area and friendly staff highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for your stay in Nairobi, seamlessly connected to the Village Market mall, offering a plethora of restaurant options to suit every palate. The hotel staff were exemplary, friendly, and ever-helpful, going above and beyond by granting a late checkout to match our late flight schedule. The pool area was a serene oasis, featuring a variety of comfortable seating arrangements. Breakfast at the Harvest restaurant was a delightful experience, with a diverse selection of food and outstanding service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in one place - great experienc
The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fungfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Would like to visit again.
Stayed 6 nights in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfectly nice hotel in Gigiri.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure, comfortable and hospitality the hotel would be described. The location of Village mole is perfect.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephen

lent in all facets and the area is great too.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with The Village as the main attraction
Good service and a nice room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.
Stayed 1 night in Jul 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jul 2023

8/10 Good

Mussie Delelegn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good food, professional and friendly staff. Highly recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Stayed 1 night in Mar 2024

10/10 Excellent

Saru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located within proximity of all amenities
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kenya magic
The hotel and location attached to a shopping mall are just fabulous
Stayed 9 nights in Jun 2024

10/10 Excellent

Kinyanjui

Liked: Cleanliness, staff & service, property conditions & facilities
The property was placed within the Village Market mall, which made it very convenient to shop and find dining options.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramiz

Liked: Property conditions & facilities
Great propwrty
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Mar 2024