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"The property, rooms and surrounding gardens are just wonderful. Picturesque and very peaceful. The rooms are stunning. Only thing we missed was any guidance, signs etc to point to reception and breakfast area. It's a little search and find. Also there was no coffee or bar service as mentioned as all was closed, so I would recommend to enquire beforehand if you plan to use these facilities. Not a problem once you know as there are options a short drive away or just enjoy a picnic and a wine in...

"Recommended. We arrived walking in 5 minutes from the airport. Clean and comfortable facilities. Friendly stuff."

"Very good location! Only downside was that the air conditioning was pretty bad in August."

"Like: the room was built on the ancient Amphitheater. It is located in the midst of everything. Dislike: The AC did not work. IT was unplugged. After a day I realized that, but then the remote had no effect in setting temperature, etc. I sweated every evening. The noise outside prevented me from leaving the window open. There was no cleaning service. Only once did someone come to empty the trash basket and removed a used towel. Two tiny soaps and two packets of shampoo. I had to go out and...

"Lucca was a stunning city, and this aparthotel was really conveniently located. It was a beautiful place to stay too, and the host was communicative and made me feel so welcome. I’d highly recommend staying here!"

"The location was close to the promenade and beach. A lovely park was directly across from the property. It is a perfect place to walk to the train station, beach, restaurants and shops. It was a quiet location as well. The owners are lovely and very accommodating. The train made seeing Lucca and Cinque Terre a dream come true for me. I highly recommend this place. "

"Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!"

"This hotel is actually not a hotel but a few rooms attached to the villa volpi hotel, a 10 minute steep walk up the hill. All meals and staff are found at villa volpi, there are no real facilities to speak of at suite accommodation. It's not as discribed in the information at all. In fact, we chose to upgrade for €70/night to stay at villa volpi. I would recommend villa volpi but not suite accommodation "

"Comoda tranquilla, appartamento grande e fornito di tutto "

"Personale molto disponibile"

"Great stay. The grounds are beautiful (old church and convent) with gorgeous fresco. The host was extremely welcoming. Would stay again!"

"Very friendly and relaxing. Lucca is a beautiful city to visit and Casa Biancalana is a great base from which to visit. Very relaxing to sit by the pool after a day site seeing."