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"Modern deco , clean .. friendly staffs"

"Everything was amazing and convenient "

"Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!"

"Great service, cleanliness and location."

"Great place to stay"

"Near city center. Easy for shopping and dining "

"Great location friendly staff. Just one stop from KL AirPort Express on the monorail. Right on edge of Petaling market, big quiet rooms"

"we had a great stay at hotel indigo kuala lumpur. staff was prompt and very helpful with our requests. the rooms were modern and gym/pool was well maintained. really appreciate the cold lemon water in the gym! keep up the cleanliness and good service!! "

"EQ Kuala Lumpur completely blew me away. The hotel itself is gorgeous. Everything from the sleek lobby to the stylish rooms felt five-star and beyond. But what set this stay apart for me was the staff. Every single person we interacted with was warm, friendly, and incredibly accommodating. They made us feel genuinely welcome from the moment we arrived. We got to the hotel at 10 a.m., and without even asking, they gave us an early check-in—no extra charge, no questions asked. On the day of our departure, they also offered us a late check-out, and even helped coordinate reliable driving services for us during our stay. That level of service is rare, and it made everything so much smoother. The room itself was super spacious and perfect for a group. We stayed in a double queen room, and it comfortably fit four people. It never felt cramped, which is such a win when traveling with others. The location is also unbeatable just steps away from Pavilion Mall and right in the heart of the city, making it easy to get anywhere. Now let me talk about the room service because it deserves a moment of its own. Honestly, hats off to the chef. I ordered breakfast five days out of the seven I was there, and every meal (including lunch and dinner) was fresh, delicious, and delivered quickly. It’s the best room service food I’ve ever had, hands down. Plus, it was affordable which you can’t say about most hotels of this caliber. "