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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Savor the flavors of canteenM’s cuisine while enjoying your favorite drinks by the bar.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Exterior
Exterior
Check-in/check-out kiosk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AED 196
AED 220 total
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AED 234
AED 284 total
includes taxes & fees
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About the neighborhood

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 15 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Suria KLCC Shopping Centre - 4 min drive
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, coffee/tea in the lobby, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM
  • CanteenM

Things to do

  • Shopping

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • iPad
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Kottu Malai Pillayar Temple and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 mi (3 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 318 out of 390 reviews" "
Rating 8 - Good. 53 out of 390 reviews" "
Rating 6 - Okay. 12 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 3 out of 390 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 8 nights in Dec 2024

10/10 Excellent

Takashi, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the rooms were very nice and modern. Staff was very responsive and friendly. Good, central location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Stayed 2 nights in Dec 2024

8/10 Good

Orlando, ALTONA NORTH

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Magan

Stayed 3 nights in Dec 2024

10/10 Excellent

Harinya

Stayed 5 nights in Nov 2024

10/10 Excellent

Annet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Ulysses, Omaha

Traveled with group
If you’re a solo traveler, citizenM Kuala Lumpur Bukit Bintang is a solid choice. The standout feature of this hotel is its prime location—just a short walk from Jalan Alor Market and the many malls, restaurants, and vibrant nightlife of Bukit Bintang. You’ll definitely appreciate the convenience of being so close to everything. The breakfast is another highlight. The food was not only tasty but also offered a wide selection, which adds great value to the stay. However, there are a few downsides worth mentioning. The rooms are compact, so they may feel cramped if you’re traveling with more than one person. The iPads used to control room amenities—while a modern concept—are outdated and frustratingly slow to use. Additionally, the lobby and hallways are warm and lack proper central air conditioning, which can be uncomfortable after returning from the city’s heat. Overall, this hotel is ideal for solo travelers who prioritize location and don’t mind minimalist spaces. A little tech and cooling upgrade could make the experience even better.
Stayed 6 nights in Nov 2024

8/10 Good

Farid

Liked: Cleanliness
Stayed 5 nights in Nov 2024

8/10 Good

dom

Liked: Cleanliness, staff & service
Small room but clean and comfortable. Has a safe and small in room refrigerator. Great breakfast option. Good location. Just avoid if you can a room on a lower floor near elevator and noisy children.
Stayed 3 nights in Nov 2024

10/10 Excellent

Harinya

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern
Stayed 2 nights in Nov 2024

8/10 Good

Teck Seng

Traveled with family
Liked: Cleanliness, staff & service
2 lifts left one lift in operation .Hotel area are impressive with all the different art pieces. Free sitting relaxing environment for meal & drink. Don’t have high expectations of the room with type of hotel rate.
Stayed 2 nights in Nov 2024

4/10 Poor

Y

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was made for singles Very small not for couples
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, very new infrastructure, the room is quite advanced and high tech which was quite amusing to play around with. However, the customer service is non-existent. No acknowledgements from the staff as we walk in and out.
Stayed 5 nights in Nov 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything and very safe. Rooms was as pictured - very clean and comfortable. Very efficient lay out. Staff was friendly and explained everything clearly. I would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a unique decor and very friendly atmosphere, the staff are very fruendly and helpful. Made the experience so much bettrr, thank you all
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location
Great location at the bottom of Jalan Alor. There's also a bunch of cute hipster restaurants across the street. The imbi station (of the monorail) is pretty close if you want to hop on the monorail. A quick drive/easy walk to Chinatown. The staff are great. I was having trouble getting my phone to connect with their TV and she spent ages trying to fix it, until we determined that it was the TV's fault, so they moved me. I asked for somewhere to leave my bag (I had a 9pm flight home) and they held my luggage and also let me use a shower in the conference room area so I could freshen up before my flight.
Stayed 4 nights in Oct 2024

10/10 Excellent

Youming

Stayed 4 nights in Oct 2024

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all the hustle and bustle of KL but located on the more quieter side. Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc Staff were friendly. Love how modernised the rooms were.
Stayed 7 nights in Sep 2024

10/10 Excellent

karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Wan Ting Traclynn

Traveled with partner
Disliked: Cleanliness, amenities
There’s stains and dirt in the room, the curtains and the bed. Def not clean at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Atousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Efstathios

Liked: Staff & service, property conditions & facilities
Overall, CitizenM is a standard brand globally, so there are no surprises. The location on this one was decent, right next to the street food market which is a must-go. Also many other places nearby to visit, metro is close by, center is not far. The thing that really was a minus was the cleanliness of the bathroom. We found a used plaster in the shower from the previous person that was just missed, which means it wasn’t really cleaned properly. Floor also looked a bit unclean, we had slippers on all the time. Other than that, up to all the standards citizenM has, not bad not amazing either. Prize was quite good for the dates we stayed, as well. Finally, another negative point was check-in. We arrived 2 hours after. He kin time and first we were told the room was not ready, but we were lucky that one room just got cleaned shortly after.
Stayed 3 nights in Sep 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Property was centrally located and was in an excellent location and walkable to everything. The downside is picture on the website of the room I paid for was probably taken with a widelense camera, not quite accurate. It is extremely compact. The bathroom is extremely small and the sink is in the hall way. When you try to take a shower, it's rather hard to maneuver. I would return to this hotel because of the location but would definitely upgrade to a larger room if available, otherwise, the location does not make up for the compactness of the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dona Satria

Stayed 2 nights in Aug 2024