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"Accessibility to this hotel is very good. "

"The staff were excellent and very accommodating. Great hotel"

"I was very surprised of the kindness and efforts of all staff members wich made my stay valid. Especially Farid and co even the security guards very friendly and welcoming always a smile and not to forget the hotel cat also very friendly. The hotel itself was very clean everything was working even extremely hot water in the shower. I would definitely stay again in this hotel its worth the money. Thank you for gave me a good experience. "

"excellents."

"Everything about our 6 night stay was excellent. The staff were all exceptional and all of the food we had was excellent. The health club facilities were excellent. The Family Room was large and extremely well equipped with great views. My little boy had a great time, the kids activities were only attended by him most of the time, but the staff still made it fun. The pool is a little tired, but still had a great time playing, all the poolside staff were excellent and kind. All in all a great stay, thanks Hotel Shangri-La!"

"Excellent Friendly Service. "

"Beautiful hotel with amazing staff. Perfectly situated. I could not find anything to fault and cant think of a better hotel we have stopped in anywhere. "

"A really nice hotel. Very friendly staff, excellent room, brilliant swimming pool and very close to the KL Tower. In addition the shower was great and instant hot water. When checking in we were not told what the breakfast options were and where to go so that would be helpful but other than that I would definitely stay here again "

"I did not like the room bathroom nor the front desk handling of my check in nor check out I would not recommend this hotel to any of my friends, it was an cheap looking place but it should have been with the way the place is managed, compared to many other Holiday Inn Express we.ve stayed in this one should only hold a 1 or 2 star rating. "