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"Great place "

"The staff was amazing, helpful and friendly. The rooms while clean and adequate was outdated. The food was great and the hotel well situated for shopping etc. Car park at back small."

"On arrival into Llandudno (approx 1pm) it was a lovely day and as schools in the area are still on Easter holidays street parking in the town centre was impossible to attain. In desperation after cut long town several times I accessed the hotel to enquire if it was possible to utilise the hotel car park. The receptionist was very helpful. Once we had checked in soon after 3pm we found the corridors exceptionally warm but fortunately we were easily able to open the window in our room. Whilst our room was fine (& had a pretty decent walk in shower) it was a distance from the lift and involved descending a few steps then ascending another set of steps. As I have knee problems I struggle with steps so if we return I would need to request a room on the same level as the lift however the receptionist was very helpful so I dont envisage this being a problem."

"I liked that the hotel rang me 1x week prior to my stay to make sure I was happy and to remind me of everything they have to offer so that I could book in advance. The staff were extremely friendly and took time to make sure I was well looked after even thought they had a wedding to attend to on the day of our arrival. The breakfast was brilliant with plenty of options and the location and ability to take in the views from the hotel was perfect "

"The hotel is in a superb position & within walking distance of everything in Llandudno. This hotel epitomises what hotel staff should be like - friendly, interested and keen to know how they can help. Lovely restaurant and an excellent breakfast. The rooms are clean and perfectly adequate - but could do with a bit of decoration & general updating."

"It was a much needed night away. Very clean and comfortable with lovely views at the front of the hotel -dual aspect. Had a noisy neighbour,(child on phone), but it settled down. Downside was in places the floor seemed uneven and very squeaky but as it was just one night this was fine."

"They were a very focused operation offer high standards with professional service."

"Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect "

"It was amazing experience and service in the heart of nature. thank you. "