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"Very nice, except for the bathroom in our room. Had to take the lid off the toilet tank to untangle the flapper to stop the water running. The toilet itself was ridiculously low (i.e., cheap), it should be ADA height. Bathroom fan was ineffective and incredibly noisy. A little more money spent during the last remodel would have made a huge difference."

"The Plaza is a kind and convenient stay in Ashland. Staff are friendly and efficient and the rooms are clean and comfortable. Having the room closest to the spa was a little noisy, and the room could use more lighting options. Otherwise, it’s terrific value for a location so close to downtown and OSF."

"No thanks"

"I don’t remember the gentleman’s name that checked us in, but he had long blonde hair and he was just a pleasure to speak with. He was very professional and super nice."

"Staff was great, Walls showed patches and lots lamps and junk in hallways"

"Steam room was awesome , pool was nice, breakfast was good , bathroom needed update and cleaned "

"We stayed here because of the indoor pool and continental breakfast which is advertised online but not actually available. Its disappointing and there is no discount applied for lack of services. "

"Nice place. "