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"A really lovely weekend at the Lakes Hotel and Spa. The Windermere Suite was amazing. Only areas of attention was no water freely available, had to queue at the bar for a glass of water so one day I was waiting 15 mins for a glass of water. I’ve never been to a spa that doesn’t have water jugs available on the side. Also the spa area got busy and a few more hooks would lead to less people using up the chairs to put their towels and robes on. A separate relaxation room for reading and lounging...

"The property was very elegant, the sights around the hotel was amazing and the staff were very friendly especially Derrick."

"All staff was nice and helpful, food was very nice and room was clean"

"We stayed for 2 nights and i was impressed with the hotel. The staff were brilliant and couldn't do enough for you. Breakfast was really good and selection was plentiful. The only down side was the parking £15 a day i think they should review that policy but overall A+++"

"Reception staff very helpful "

"Really nice hotel, spa was nice. The suites could use some upgrades (the windows) there was water between the glass panels so the view couldn’t be enjoyed as much as it should have been. Especially when the heat was on full as it was -3 and it was just cloudy window panes. "

"Best comfortable beds ever ! Room was Great ! Staff superb ! Keep up the Great Work. "

"Staff very friendly Pool was lovely and changing room clean Good value for money on evening meal "