Find Hotel with a Concierge in Lugano City-Centre

"Friendly and accommodating staff. Central location. Updated rooms. Fantastic breakfast buffet. I love this hotel. "

"Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect "

"From the moment we walked in, we felt so comfortable! All our needs and wants were exceeded. The restaurant is amazing by the way. The room was also very clean and tidy. The beds were comfortable. We spent a little extra to have the patio and lake views and it was worth every penny. "

"Thank you so much!"

"Wonderful!"

"Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate. "

"The property is in an excellent location. Staff was very helpful and went above and beyond to make our stay was excellent. We would definitely stay here again."

"My husband and I stayed in October of '24 and the hotel was absolutely gorgeous with amazing views. The breakfast buffet was outstanding with the most delicious omelet and croissants of the trip. Parking was amazing and the staff service impeccable. Would HIGHLY recommend."

"We greatly enjoyed our time at the Serbelloni Hotel! The hotel and area was lovely!! Would highly recommend!! "