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"Have stayed multiple times with my partner and plan on staying again in future. The facilities of the hotel are great, everything you would realistically want in a hotel, great rooms and very convenient location, being located in the city centre. The staff are very kind and considerate, in one instance on short notice, they managed to secure us a high quality room. Very kind people. The lack of air conditioning in most rooms is offset by the usage of fans provided by the Hotel, as well as being able to open the windows. So I wouldn't say that's an issue for me, but it might be for some. I would definitely recommend staying here if you need a place that is both easily accessible from the city centre, as well as a place with good staff and service. "

"Excellent. "

"Excellent staff, very clean, 1 hour free parking is very welcome when arriving."

"The hotel is stunning, its right in the centre of Bristol, 5 minutes walk from the Hippodrome Theatre. Very close to the harbour. We loved the stay at this hotel. "

"Lovely one night stay. Room was excellent. Enjoyed the piano man entertainment immensely in the Merlin bar. Nice relaxed space. Staff were friendly and helpful. Needed more bar staff however, to prevent queues. Would get your dining reservations in early if planning to have evening meal, but casual dining in Merlin bar was good. "

"Amazing, very friendly and helpful staff, lovely stay"

"Lovely!"

"Easy to get to off the M5, just keep in the right hand lane to turn right as the sign isnt very big or easy to see at night. If you miss it just drive out the services, back around the roundabout across the motorway and back into the services. Restaurant food was nice, we had the steak. We didnt have breakfast as left at 4am. This is the second time we have stayed. Would stay again as good value."

"Always feels clean and comfortable. Would always recommend to anyone staying in the area"