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"The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains. "

"The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!"

"Hotel is literally next to Nagano JR station. I can’t imagine it being any more convenient. The room was spacious and comfortable and breakfast buffet was excellent as well. "

"Large step to get up to bathroom and shower curtain didn’t work well; otherwise great stay!"

"Beds very hard."

"Never having stayed at a Sotetsu property before, I didn't know what to expect. Overall, I was pleased. Convenient, tidy, reasonable. The breakfast was basic, but good. The hotel needs some updating; but they are doing renovations apparently, so they are hopefully on top of it. I would stay again "

"This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here. "

"A modern fairly new hotel which was very clean, safe and a 10 min walk from station. Literally 10 min walk to Matsumoto Castle. We had a view of it from our room. Rooms in the small side (comm in Japan) but fine for us. Beds were very comfortable too. A great value as well. We would stay here again. "