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"Fabulous hotel. luxury feel. Great location and great food in the restaurant. Parking is tight but we booked and the space was reserved for us. I doubt the BMW driver had reserved a space and ended up carelessly parked without a proper space or consideration for anyone else - resulting in a million point turn to get out of my pre-booked spot! "

"Our 2 days was very good. We had a lovely meal on the Friday, very friendly atmosphere and the room was very good. The only downside for me was a hard mattress. Overall we were satisfied with the hotel "

"Second stay here and again,a perfect choice for our Xmas shopping trip. Staff were excellent,friendly and helpful,food was lovely,room cozy and clean. Walkable to town with great mix of shops,beautiful cathedral with Xmas market. Happy to recommend."

"The hotels best features are the view of the sea and also the original Victorian decor. Parking is easy and the dining room is spacious and comfortable, again with a super view. Rooms are clean though All would benefit from upgrades and renewals to, for example, furniture. Dining is good and Breakfast is very nice. Stuff are helpful and sometimes very helpful and the location is quiet. "

"Really great stay for our wedding night, the hotel also gave us free drinks to celebrate much appreciated! Would highly recommend to anyone"

"Friendly staff, clean room and hotel plus good breakfast."

"really nice stay with staff just as friendly as our first visit. just the lack of care of the car park from the days snow which can’t always be helped understandably"

"Always a pleasure to stay at the passage house very good service great staff very friendly. "

"I am happy with the hotel and room in general. Some repair works needs to be done but it was simple and cosy. Staff was really nice. For the price i paid it was amazing . Thank you"