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Mercure Paignton Hotel

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Paignton Hotel

Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Front of property
Exterior
Business center

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
The price is AED 261
AED 313 total
includes taxes & fees
1 Dec - 2 Dec

Room options

View all photos for Classic Room, 1 Double Bed, View (Restricted View)

Classic Room, 1 Double Bed (Restricted View) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, View (Restricted View)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed, View

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed, View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Redcliffe Hotel

Pool
Breakfast included
Pet friendly
Parking included
9.4 out of 10, Exceptional, (722)
The price is AED 269
AED 321 total
includes taxes & fees
28 Nov - 29 Nov
Redcliffe Hotel

About the neighborhood

Map
Esplanade Road, Paignton, England, TQ4 6BQ

What's nearby

  • Paignton Beach - 3 min walk - 0.3 km
  • Goodrington Sands Beach - 18 min walk - 1.6 km
  • Paignton Zoo - 3 min drive - 2.5 km
  • Princess Theatre - 7 min drive - 5.1 km
  • Meadfoot Beach - 17 min drive - 6.4 km

Getting around

  • Paignton Station - 7 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪Spinning Wheel Inn - ‬1 min walk
  • ‪Talk of the Town - ‬3 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪Henrys - ‬4 min walk
  • ‪Yankee's - ‬7 min walk

About this property

Mercure Paignton Hotel

Upscale eco-certified hotel near Paignton Beach
Located close to Paignton Zoo and Princess Theatre, Mercure Paignton Hotel provides a terrace, a bar, and a gym. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a banquet hall, and luggage storage
  • Coffee/tea in the lobby, a TV in the lobby, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 161 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 55-inch Smart TVs with digital channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 15.00 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 18.00 for adults and GBP 12.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 27
  • High pile carpet in room
  • Raised toilet seat
  • Raised toilet seat height (inches): 19
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Frequently asked questions

Is Mercure Paignton Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mercure Paignton Hotel?

Self parking is available for GBP 15.00 per day. Limited spots are available.

What time is check-in at Mercure Paignton Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Paignton Hotel?

Check-out is at 11:00 AM.

Where is Mercure Paignton Hotel located?

Situated near the beach, this eco-certified hotel is 0.1 mi (0.2 km) from Paignton Beach and within 3 mi (5 km) of Paignton Zoo and Princess Theatre. Inner Harbour and Meadfoot Beach are also within 6 mi (10 km). Paignton Station is 7 minutes by foot.

Mercure Paignton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 183 reviews" "
Rating 8 - Good. 52 out of 183 reviews" "
Rating 6 - Okay. 14 out of 183 reviews" "
Rating 4 - Poor. 7 out of 183 reviews" "
Rating 2 - Terrible. 8 out of 183 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Harry

Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite, helpful and friendly, especially Alex in the restaurant. The excec' chef was helpful when my wife suffered a stomach upset and provided some suitable off menu food. We will certainly recommend and return. Thank you for the excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and couldn't really fault anything but then it was only one night. The only niggle we had was paying £15 for 24 hours parking. We had four rooms at over £100 each so would expect this to be included seeing it was onsite parking.
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a few issues with the room not being serviced, once and another time we arrived back at 5.15 and it hadn’t been done, so we had to wait 15 mins before we could get in the room also the breakfast wasn’t fully stocked and they had run out of fresh fruit salad with over an hour to go before it finished, Saturday was well stocked.
Stayed 4 nights in Sep 2024

10/10 Excellent

Martin, Diss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Modern building.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The room was exceptionally clean, which made for a very comfortable and pleasant experience. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The highlight was definitely the outstanding view from the room—waking up to the stunning sea view was truly unforgettable. The bed was super comfy, ensuring restful nights, and the bathroom was modern and well-maintained. Overall, a fantastic stay, and I highly recommend this hotel for anyone looking for a peaceful, scenic getaway!
Stayed 1 night in Sep 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel in general were excellent very big and comfortable bed. Don't attempt to order room service nobody seems to know what is on the menu or what the price is. The gentleman who brought our order didn't know the price and the receptionist at check out asked us how much it was. We would stay here again but we wouldn't attempt to use room service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel to stay in
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be using again
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an adapted room for four nights. The room was very spacious. Housekeeping did not make up room one day, no explanation, as it was late when returned to room, we did not bother. Breakfast was very good. Drinks from bar reasonable. Parking was very limited and we were never able to park there . Overall a good hotel for wheelchair users with ramp access.
Stayed 4 nights in Aug 2024

8/10 Good

Helen

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location Staff very friendly Rooms well sized Cleanliness just lets it down! The carpet in the bedroom we were in needed a good clean and hoover!! Shame as rest of hotel was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for exploring Torbay - one of the best in the Paignton area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , smart and comfortable hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern, very poor on parking, also when booking we told child and age but when arrived they said yr child was booked to sleep in same bed ??? We given child age 6 yrs old . We had to ask for bed was given a folding cot bed . This shouldn’t happen when a family book a room with child .
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, Wonderful view
Lovely hotel, great service and highly recommended
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It is my 3rd time at the Mercure this time booking via expedia, on this occasion I found the room to be cleaned very late in the day which I declined as I had already returned back to relax before getting ready for the evening. On one occasion I returned to find my room door slightly ajar and a card in the door slot. Obviously as they tended to the room they left the card in the slot and my door ajar! I took the card to the lobby but I dont think the staff understood the gravity of what I was saying and just told me she could replace MY card if I wanted. I gave up trying to explain and was just thankful nothing in my room was disturbed. I was also disappointed by the parking headspace, from my previous visits I know a space is not to be expected but it is not advertised on the headspace, arriving this visit with a roof box I found I was unable to fit under the 2M height restriction and had to find other local parking. Despite the above I will visit again, this and the sister hotel Ibis really bring another level of accommodation to Paignton.
Stayed 7 nights in Aug 2024

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

MR ALUN

Stayed 2 nights in Aug 2024

2/10 Terrible

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stressful breakfast
We liked the location of the hotel overlooking the sea and the building is new, shiny and clean and the rooms are spacious and well designed. We stayed the weekend and on the Saturday we were out all day till 10pm but when we returned our room hadnt been serviced - the bed was unmade, dirty cups and tea/coffee not replenished etc.. We called reception and got an apology and replacement tea/ coffee but housekeeping had gone home. We found breakfast both mornings quite a stressful experience. Fried/poached eggs and hash browns have to be ordered and it's hit and miss whether you get your eggs as they dont have table numbers. We asked 3 times for our eggs only getting them after we had finished the rest of our hot breakfast. There was only frozen fruit on the Saturday, Sunday there was melon and frozen. I wasnt happy with the attitude of the restaurant manager on the Saturday morning when i pointed out the issues with our egg order and I didnt feel listened too. They just dont have enough staff during breakfast, they were struggling with the dishwasher - dishes piling up at the bar was unsightly. We visit Paignton 4 to 5 times a year, and thought we'd give this hotel a try but I am afraid we will not be returning unless the breakfast situation improves as wd came out of breakfast feeling quite stressed. On checking out I asked for a discount because of room not being done and they didnt know how to issue a refund!
Stayed 2 nights in Aug 2024

4/10 Poor

Sophie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
were told by reception on arrival no restaurant/bar capacity for guests other than the coach parties. we booked a ‘privilege room’ which was a nice typical executive style room with sea view. Coffee was below average biscuits were nice though (although you’d need more as so hungry as no dinner available) we ended up ordering a papas to share as too tired to explore after journey! very underwhelmed by the whole experience such a let down for paignton as it should have been good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful. Breakfast was delicious. Room was very comfortable, clean and well set out. Would definitely stay again and recommend.
Stayed 2 nights in Aug 2024