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"Our room was not ready when we arrived at 21:30, so we had to wait almost 10 minutes. We weren't walk-in guest, so they should've prepared the room for our arrival, especially at night. Otherwise, the room was clean, but had no window."

"I stayed for 10 days at @Hom Horizon Kudus. I stayed with my father. During my stay there, the staffs are very friendly; however, when it comes to service, they're very slow and the room seems dirty. They didn't change my bed sheets or pillow cases who knows for how long. I noticed that the stain on the sheet was still there, they just made the bed but didn't change the sheets. And I asked for another towel (my 2 towels were dirty and wet), they said I can only have 2 towels per day for 2 people...

"Next Trip kalo.ke Cilacap saya gak bakal nginep di Hotel ini lagi. Heheh... Karena: 1. Cek in lama, dan banyak gak sesuai request. Malah beberapa dapat kamar smoking. 2. Lokasi tidak dekat dengan pusta kota (keramaian/alun-alun) 3. Saat mau sarapan sempat tidak diperbolehkan, karena dianggap booking room only. (Ada miss di sistem reservasi hotel dengan penyedia aplikasi). Beruntung resepsionisnya memahami dan solutif, ahirnya bisa sarapan."

"The roof in the bathroom was dripping water from the room above mine. They would not move me to another room. The staff did not help with the luggage. The bathroom walls were dirty and yellow. bed and pillows were confortable"

"clean and full with facilities including washing machine..only lack of iron to iron clothes"

"Lovely room and stay."