Search Castles in Jarrow

"Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever "

"Enjoyed a 3 night stay. Quiet area but short drive to lots of lovely places. Breakfast had a good choice. Like a lot of buffets the food could have been hotter. We managed to use the pool and hot tub on 2 occasions, you just have to keep checking for a quiet time. The pool area around the hot tub has some signs of slight mould. Jack who served in the bar and restaurant was lovely, he really couldn’t do enough for you and was constantly checking with guests if they needed anything. Malcom less so when asked if there were any chef specials available instead of apologising for something advertised not being available, I was told they were far too busy to be bothering with Chef specials.Bed comfortable, room a nice size with a good shower room. Busy hotel and would stay again if we were in the area. "

"Great central location and next to the train station."

"Everything fabulous and beat expectations will definitely be back "

"Fabulous stay! Lovely large room with a river view, twoi comfy chairs to watch the world go by. We had a comfy bed and all te facilities anyone would need. Well definitely stay there again. Oh, and lovely, polite and helpful staff. "

"Amazing all round "

"Good hotels lovely beds and lovely bathroom shower was really powerful and warm great location for bars and restaurants and handy it's close to Waitrose and Tesco express "

"Amazing staff. Helpful & friendly.. Lovely Breakfast.. will definitely stay again if in the area Thank You "

"Clean and quiet hotel. Rooms were comfortable and were cleaned daily."