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"Set in the countryside the building is very impressive. There is ample parking but due to the hotels popularity one may have to walk a fair distance to get to the entrance. The entrance hall with its staircase is very impressive. On checking in the friendly receptionist gives you a map so you can find your room. This is a vital document as the route to ones room is a maze. We were upgraded and had a suite on two floors. Arriving late we had dinner in the Atrium. The food was good. The next morning we had breakfast in the Restaurant which was excellent. Prior to leaving we walked round the grounds which every guest should see."

"The staff were so friendly and helpful. The room was lovely and spacious, lots of choices for diners. Breakfast was buffet style, very varied and the view from the dining windows looked over the grounds. All in all, an enjoyable stay and would definitely recommend. "

"I added a note to my booking to ask info and to ask for extra duvet. Got swift answer and spare duvet ready when we checked in. Staff friendly, sofa bed good size, room clean and included bedroom was very lovely. Also great location with good food in pub just across the car park"

"This place was amazing, we stayed for Valentines and it was just an incredible experience. The staff were brilliant very friendly and helpful. Would definitely go back."

"Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around"

"We really enjoyed our stay! The spa and pool is great and breakfast was really good! "

"Hotel is of excellent quality and charm. The bar is great, very intimate and overall location is excellent "

"Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday. "

"Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect. "