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" W Shanghai is our first stop of our winter vacation in China. Upon arrival at the hotel, everyone, everything, everywhere around the hotel was amazing. Here are some highlights: 1.Great service and staff members I’d like to send our thanks to Jay who upgraded our room upon our Check in. He also sent a warm message of greeting card along with a bottle of wine, sweets and fruit to our room. The porters were very helpful and efficient upon arrival and departure too. They had all our luggage delivered to our room right after we checked in. And called taxi and loaded our luggages as soon as we checked out. 2.Delicious and tasty Christmas Eve dinner and Christmas Day breakfast The dinner we reserved at YEN restaurant for Christmas Eve included 10 courses/dishes plus an unlimited special Tea. Each course was not only tasty, but also a great looking and was complied with Christmas theme. It should be rated Michelin certified Stars. 3.Comfortable amenities in the room The room not only has a stunning view on the Bund, but also equipped with 2 smart toilets, 3 different kinds of shower heads in a roomy walk-in shower room. Overall, our experience at W Shanghai was phenomenal. It’s definitely a great keepsake for us for many years. I would recommend it to anyone who is looking for 5 stars hotel and beyond at Shanghai."