B&B in Hoa Binh Province

"Staff very helpful. "

"Best hotel experience. Just pick it."

"We had an incredible stay at JM Marvel in Hanoi! The staff went above and beyond to make our experience memorable. I had mentioned in passing that my partner was feeling unwell and checked in with us throughout if she needed anything—such a thoughtful touch. Ny who was our main contact point was amazing. He was super communicative and went out of his way to help us explore the city, giving us great recommendations and even helping us book a vehicle to get to the airport. It made everything so much easier and stress-free. I wish I remembered everyone's names.. but Ny's male colleague with the glasses was also a very helpful person. I also appreciated the kind young women in the morning who were attentive and asking us if we needed anything on the way out of the hotel in the morning. This level of care and attention to detail is what sets JM Marvel apart. I can't say enough, highly recommend staying here if you want exceptional service in Hanoi! My partner and I can't really imagine staying anywhere else here."

"Great customer service, very clean. Highly recommended."

"Great hotel with good restaurants and nice staff"

"Great property, lovely staff"

"After a smooth airport pick up arranged by Meritel, we were greeted with tea and cold towels in the beautiful French Colonial boutique hotel in the heart of old town Hanoi. Judy and Katy at the front desk were always helpful, arranging tours, making excellent dining and shopping suggestions and basically seeing to all our needs. William at the rooftop bar and Emma in the restaurant were also attentive and informative. The room faced the busy street but was very quiet. Bit cold for a rooftop swim but we tried anyway, Canadians, eh.😉"

"Beautiful property "

"Plan on staying here next trip!!"