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"Nice property just off the main street, near train station. It is pet friendly with 3 resident cats roaming around the lobby. You get to book 2 sessions at the baths after checked in, the semi open bath on the 2nd level is popular, while the rooftop bath may not be a good idea in cold weather although the view is great. You get free use of the bicycles for your stay. There is no lift so you have to carry your luggages up and down the stairs."

"Just next to the station. Nice room and a couple of restaurants nearby. "

"The quality of the hot spring water is excellent for the skin."

"Quiet location just a short walk from the train station. Superb ryokan experience with modern amenities throughout. If you’re fortunate enough to get a room with a private onsen, you can enjoy all manner of luxury beyond the available public onsen facilities. A great option to spoil yourself, if even for a night or two. "

"One of our rooms has fridge filled with free drinks and the other did not. Why the pettiness. All the ladies serving our dinner and breakfast were genuinely pleasant demeanor which made it a wonderful experience "

"There are many different choices of onsens in the ryokan. The staff are excellent as well, their english proficiency is one of the best I’ve seen as well. Although there were some incidents at the start when we check in, the staffs are very efficient at dealing with it. Overall I’ll recommend anyone who visits Kurokawa onsen to give this ryokan a try"

"Very convenient for dining options. "

"Peaceful and quiet, wonderful stay, we enjoyed the private onsen and the kaiseki dinner very much! "

"What a wonderful hotel for vacation in Yufuin. The hotel room is immaculate and the staff service is superb. I will stay at Baien Garden Resort again when I visit Yufuin area."