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"The outstanding friendliness and attentiveness of the staff truly stand out. The excellent location is just a few minutes from Paddington Station. While the narrow, steep stairs, compact rooms, and limited soundproofing—typical of London buildings—might be a concern for some, the hotel is super clean and thoughtfully designed to make the most of the small space for a tidy and comfortable stay. I’ll return to this hotel the next time I travel via Heathrow."

"Fine"

"I love this place and have stayed here many times. It is connected to Terminal 4 at Heathrow by a walkway so no matter which terminal you need, you can get there with a quick tube ride. Rooms are clean, staff is friendly, full hot breakfast is great, there is a bar, and the restaurant is open on holidays. "

"Loved history,uve music, food nice albeitb expensive. Breakfast greatl choices Lovec £10 voucher in exchanges for nit having room cleaned for one day "

"My room and service were nice. The restaurant even with a VIP discount was too expensive for me. The area is conveniently located by te underground, but it still is sketchy."

"Good location to arrive after a long flight from Canada. Staff friendly and bed super comfortable! "

"Nice common areas available for guests."

"I loved the room and that just my said was nosiy in the nighy because we was on the 1st floor above the restaurant i could hear the music "

"This is an exceptional hotel with first class facilities and superb staff. Nothing was too much trouble and Sarah was wonderful at breakfast, attentive and helpful, a credit to the company. Breakfast itself was fantastic offering a huge choice of hot and cold selections. Oh and the bed was the most comfortable we have ever slept in."