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"Need more dining options and longer shuttle service . Stopping at 4:20 is unreasonably early for guests who want to as much as possible during their short stay at Hakone "

"We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture."

"Staff was very kind and respectful. The property was clean and organized. The onsen in the room was a wonderful addition to the stay. Overall was a 10/10 experience. "

"The thing that rises above the rest is the warm and professional nature of the staff that are eager to ensure that guests feel welcome and taken cared off. Also the grounds are stunning—beautiful gardens and a close hiking trail. Onsen was great and mostly empty with a stunning view and you could track how busy it was from your hotel room before venturing forth. I will most definitely be back. Dinner is expensive as a heads up."

"This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it. "

"If was a magical and luxurious experience! "

"We were pleasantly surprised by our stay at the Dormy Inn. After a long day of traveling around Mount Fuji, we traveled back to Mishima to stay one night before moving onto Tokyo. We were thrilled at the size of the rooms (definitely the largest room we stayed in during our time in Japan!). The public bath / spa was also gorgeous and very clean. If we ever find ourselves back in this area, we will definitely be staying here again! "

"5-Star Hotel close to Mishima Hub!"

"Everything was amazing, the staff was super helpful and the private onsen was very relaxing. Would come back if I ever go to Hakone again. "