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"Great location and friendly staff. Room was basic but comfortable and clean."

"No. 10 was a pleasant surprise. It was very clean, nicely furnished, felt safe. Everything had been thought of. I would definately stay here again."

"Lovely welcoming hotel, staff very friendly and helpful. We had our dog with us and he was made as welcome as we were which was great. Nice room which was spotlessly clean. Food at the hotel was lovely and there was ample choice. Only one problem that we came across was that we were staying in room 10 and we had trouble on several occasions on getting the door to unlock to get in our room and staff seemed to be aware of the problem. I therefore think that the problem should surely need some attention so that others don’t have this experience rather than ignoring it."

"We stayed for one night and it was perfect for our needs. Lovely choice at breakfast and it was nice to watch the boats go by on the canal on a sunny Sunday morning. "

"No issues. Check in was seemless and room clean & tidy. Pool table a nice touch."

"the stay was lovely , it was booked for valentine’s day and all the facilities where all top notch and working well , food was amazing as well as the live entertainment !!! "

"Staff very helpful "

"We stayed here "

"Stayed overnight on a dinner bed and breakfast rate. The hotel staff were friendly and welcoming. The room was nice but the bathroom was in need of an upgrade, that being said it was very clean. Inner was fantastic all meals are homemade to a very high standard not a frozen item to be seen. Breakfast again was a good. Very central to the centre of Lancaster. Would highly recommend this hotel to anyone."