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"Overnight meet up in Lancaster but this hotel was absolutely perfect. Staff were friendly and helpful - we had a problem with our remote control and were offered several options to help, including the offer of a different room to see if the TV was any better there. 5min walk to station. 2min walk to castle. Central location for town with a selection of eateries. Beds were extremely comfortable. Possibly some more hooks in the room would be useful to hang coats. Also hook on bathroom door would be handy The hotel is obviously of its age and clearly has a lot of history so it might seem a little dated but it was clean and tidy and had everything we needed. Not sure how much use the Crypt (downstairs bar) gets but it would make a great spa!! All in all a really lovely stay. . "

"Clean room but awkward to get to from reception. Some dust apparent. Bathroom very small with WC hard against the tiles and uncomfortable. Bathroom fan very noisy. Bathroom clean and well equipped. Staff very nice. Parking haphazard. One bed of the twin was collapsing at one corener/missing a foot?It wasn't obvious how to get into the hotel from the main road. Hotel in need of a lot of TLC and looks shabby from the outside."

"The staff were all excellent, couldn't do enough for us xx "

"Met all our requirements. Very peaceful stay. Breakfast was very good. Staff very helpful Rooms very comfortable."

"A lovely stay again, spa was excellent, staff excellent."

"Was a last minute booking… couldn’t have wished for more! A lovely little gem, beautiful throughout, friendly staff, excellent value for money, good quality Fayre and brilliant location."

"Great service wonderful staff thank you "

"Restful place nr Lancaster "

"Had a very good safe. Could do with a vending machine near the lobby"