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"We had a wonderful stay at this hotel. The gardens and grounds are absolutely picturesque and impeccably maintained, creating a peaceful and relaxing atmosphere. The food and drinks were consistently delicious, and the staff were all attentive and friendly throughout our visit. The spa was impressively large, and my wife especially enjoyed her massage. The only minor downside was that the sauna and steam rooms were quite small, only accommodating around six people at a time, which could be limiting during peak hours. Our room was very spacious and beautifully presented. We did encounter a minor issue with the bathroom, but housekeeping and management were quick to respond and resolved it efficiently, which we greatly appreciated. Overall, a fantastic experience and we would definitely recommend it."

"Wanted a night away over the bank holiday but not too far from home (Wales) so this was perfect. Booked the club package and for £70 it was exceptional value. Room was great, perfect for a short stay, had everything I needed. Dyson hair dryer, capsule coffee machine, reusable water bottle for the gym and a bag of jelly babies, marketing team excelled by renaming them ‘Village People’! Really good levels of service and good in room information via QR codes. Self check in was quick and efficient. Having use of the gym was a bonus. Towel and locker key provided. Gym very very well equipped, nice pool but mostly loved the steam room , sauna and ice bath. I didn’t eat or buy drinks (apart from Starbucks coffee in the morning) as huge M&S 5 min drive so bought food with me for an in room picnic! Would definitely book again especially for the price I paid "

"Spa facilites very good. Bed very large and comfortable staff always helpful and polite ."

"It was a very lovely stay"

"Lovely Hotel, very friendly staff, rooms very clean and comfortable. Plenty to choose from for breakfast. Would stay again "

"All good except when serving food in the bar it would be good idea to take the cutlery and sauces to the customer before the food is ready! Sat there watching my food go cold waiting for cutlery does not make sense!! "

"Nothing to dislike all good had a great stay here definitely would stay again "

"Just perfect for us. Impressive grand staircase and a beautiful display of gorgeous smelling flowers were the first things to hit the senses. We came into contact with 2 members of the reception staff who were so friendly and seemed genuinely interested in us as a family group. We were there with my elderly parents who were equally impressed with the staff helpfulness. The 2 barmen were also pleasant and friendly. We were attracted to the hotel as it was city centre with its own parking. Room was spacious and clean with tea/coffee making facilities. Breakfast was hot and plentiful. We’d intended using the pool/gym but we didn’t get around to it as there was so much to do out and about. I can 100% recommend this hotel."

"Had a great night's sleep, the room was a good size. The shower room was spacious with a great shower"