Find Shopping Hotels in Gateway District, OH

"The lady at the front desk was so friendly."

"The hotel is nice. The lobby area is beautiful, and the restaurant that is connected is called Betts. The valet parking staff were really nice. However, I must say that the front desk staff were passive aggressive and not very welcoming. One had a brash tone when I pointed out inaccurate charges to my room summary prior to check-out. In addition, the carpet in the room was a bit smelly and the carpet in the hallways are too thick to roll a suitcase on comfortably without having to pull it hard....

"Hospitality attendant was very friendly during check in. Great asset to your team!"

"The only thing I’ve noticed about staying at this location is the smell when you enter. It’s not very pleasant when you first come in the door. But everything else is good."

"Great location for our trip!"

"Everything was great "

"Beautiful hotel! All four of us did think the pillows were way too thick, but I’m sure some people would love them :-) I usually bring my own, so that’s on me! The Vault lounge is a must see. Great, friendly customer service. "

"Everyone was very friendly and check in was easy! We love that we can check in at 3pm because most places don't allow check in until 4. "