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"This trip was our proposal weekend. I was, of course, incredibly nervous about timing everything so that I could propose before we got into our room, especially since I was planning to do it off-site and I knew once we were checked in we would spend the day enjoying the Gaylord's amenities. Fortunately for us, the front desk team were incredible co-conspirators. They helped me coordinate the day, gave us a complimentary upgrade, and sent us a free bottle of champagne and desserts. After I proposed, the team went even further above and beyond my expectations by sending up a card all of them had signed for us. That little gesture means so much to me and my fiancee. We will definitely be back."