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"Amazing hotel, lovely and homely with such fantastic staff. The hotel was overlooking the valley and we had a super room overlooking the valley and the viaduct in the distance. We had a day of snow & a power cut but the staff were fantastic. We were made to feel welcome ,the food in the Antler restaurant was amazing good quality and plentiful and the breakfast even had fried bread ! Total winner !!! Only niggles was there is quite a few stairs & if you got a lot of luggage you will be better to let them know at reception cos you are up & down so many. Will be back soon."

"Only stayed the one night but all the staff were very friendly and helpful. Parking excellent "

"Nice hotel good location, clean and comfortable "

"Got a lovely up grade as it was our 10 wedding anniversary form getting married at The Copthorne Hotel."

"The property was perfect position for Newcastle Arena and in a lovely courtyard. Great breakfast & nice food in the restaurant. The radiator in our room wasn’t on at all & there was snow outside so cold weather!"

"We love staying at this hotel , the service is impeccable, they go above and beyond to accommodate you , nothing is a trouble at all. A big shout out to Alan behind the bar , very helpful always had a smile on his face "

"Perfect,great location would certainly use again"

"A comfortable room, very clean, and the bathroom was cleaned after the first night's stay which many hotels no longer bother doing. I'd come here again. "

"Perfect for that quiet retreat "