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"Overall very nice hotel, spacious well designed rooms. Only comment is their terribly customer service, which is half automated with pre-checkin and pre-authorisation on creditcard, only to have to do it all again when arriving at the hotel. One or the other should suffice."

"Friendly staff."

"Enjoyed the stay easy access to what we needed train line next to hotel "

"Great stay always! "

"Nice hotel. Staff was helpful. "

"Everything was as expected. Breakfast could start a little earlier than 8am for the business traveller!"

"Staff are impeccably polite and helpful. "

"Very good. Nice hotel, location in a smart area very quiet though the metro or tram seems to go underneath which is quite loud first and last thing at night. There’s a food hall just opposite with a range of options. Food options in the hotel only open until 9.30 and no room service option after that. Excellent views from the terrace on the 7th floor. "

"Right next to the cruise terminal which is very convenient. The view of the city and water is stunning from the front of the hotel. Staff were very welcoming and kind, and called us to follow up once we got to our room to check if we needed anything. The room was remarkable. From the high ceilings, giant windows, very upgraded bathroom and lighting. The bed was the most comfortable bed we have ever slept on in all our travels. I didn't want to leave. Everything was so clean, I wondered if anyone had ever stayed before. This hotel exceeded expectations and if i could give higher than 5 stars i would. When in Rotterdam,stay here. You wont regret it. "