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"was a bit chilly but nice"

"Wonderful stay over on our way to Italy. Clean, friendly, and relaxing!"

"The hotel itself is OK. It gives off this vibe like someone really cared when it started, the rooms and furnishings are really nice, but then completely gave up, as the details are cheap and staff is tragic. The checkin lady made me feel like her day’s worst burden, then said that the restaurant only sells frozen pizza and if we want something edible, we can drive elsewhere (in an establishment named Hotel Restaurant Riccoty). Later, when paying for the city tax, it took her good 5 minutes to come up with a bill for €1,48. To top it off, the staff forgot to call us a taxi, despite being repeatedly reminded that we really need it to be there early morning, less we miss our flight. Luckily, an Uber was near and flight caught, but I will never set foot in this hotel again. "