Search Cottages in El Arrayán

"The check in process wasn't as expected. We arrived earlier and the rooms was not available ... that is OK. We returned 4 hours after check in time and the room was not still ready"

"The helpful, friendly staff at the front desk were awesome. One even remembered my name and brought tea for my sick friend. We arrived shortly after 8 and we’re not given an early check in, despite that being one of the bonuses offered. We did end up getting in about an hour early. Friends were given discount vouchers for tourist attractions. We were not."

"The check in process is a little slow due to only one person. I tried to call earlier, but no answer. Fortunately The Oceania personnel helped me to locate the pick up service"

"Staff gave great advice for our 2 night stay in Santiago."

"I did not like the waste water smell in the sink"

"Front desk service is excellent, they are very helpful & are very warm hearted!"

"It has a wonderful view from the restaurant. Breakfast and dinner options are great."

"1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable."

"We could not turn on the air conditioner, so I called guest services. A maintenance man came up within 5 minutes and got the air conditioner running. We were very grateful. "

"The Hotel was very conveniently located and the main lobby area was really great. The food and drink were not expensive. However the rooms and else where in the hotel were very tired and in need of modernisation And the railings in the lifts were smeared I felt I couldn’t hold onto them. Our room was clean but there were chips out of the table and the area around the sink in the bathroom was chipped also. The swimming pool however was great and we really enjoyed swimming after a days sight...

"The restaurant the hotel offers breakfast was great!!! Eric and Estefania provided top notch service in the restaurant. Please let these 2 employees know they are doing a fantastic job and they deserve to be commended "

"Nice place to stay on the go. "