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Almacruz Hotel y Centro de Convenciones

4.0 star property
Hotel with 2 restaurants, a short walk to Plaza de Armas

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Photo gallery for Almacruz Hotel y Centro de Convenciones

Lobby
Interior
Outdoor pool
Front of property - evening/night
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Parking included
  • Housekeeping
The current price is AED 256
AED 256 total
4 May - 5 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Economy Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Map
San Antonio 65, Santiago, Region Metropolitana, 8320263

What's nearby

  • Santa Lucia Hill - 6 min walk - 0.5 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 10 min walk - 0.9 km
  • Medical Center Hospital Worker - 2 min drive - 2.4 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Portal Fernandez Concha - ‬3 min walk
  • ‪Sangurucho - ‬3 min walk
  • ‪Da Dino - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Burger King - ‬3 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Upscale hotel near Plaza de Armas
Consider a stay at Almacruz Hotel y Centro de Convenciones and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, smoke-free premises, and a ballroom
  • Tour/ticket assistance, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 162 individually furnished rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, toasters, and electric kettles

Languages

English, Portuguese, Spanish

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AED 219 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Does Almacruz Hotel y Centro de Convenciones have a pool?

Yes, this property has an outdoor pool.

Is Almacruz Hotel y Centro de Convenciones pet-friendly?

No, pets are not allowed at this property.

How much is parking at Almacruz Hotel y Centro de Convenciones?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Almacruz Hotel y Centro de Convenciones?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Almacruz Hotel y Centro de Convenciones?

Check-out is at noon.

Where is Almacruz Hotel y Centro de Convenciones located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of San Francisco Church and Plaza de Armas. Municipal Theatre of Santiago and Barrio París-Londres are also within 5 minutes. Santa Lucia Station is only a 4-minute walk and University of Chile Station is 5 minutes.

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Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 219 out of 562 reviews
Rating 8 - Good. 206 out of 562 reviews
Rating 6 - Okay. 76 out of 562 reviews
Rating 4 - Poor. 39 out of 562 reviews
Rating 2 - Terrible. 22 out of 562 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025

10/10 Excellent

PARASTOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, lots of dining options, close to city center. Fantastic breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff but felt it had the only unshuttered door at night
Stayed 3 nights in Apr 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable with a nice pool area. Breakfast was great.
Stayed 1 night in Feb 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See previous comments. Liked the place good restaurant but didn't like the area
Stayed 1 night in Apr 2025

10/10 Excellent

Bryce

Liked: Cleanliness
Very nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at a very convenient spot, walkable to most destinations you want to go.Bus stations as well as the tram are also very close to the hotel. Service people are very friendly and helpful. Just think as a four star hotel should offer customers bottles of water, hopefully they can have some change on that.
Stayed 4 nights in Mar 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in great location to walk around the city. Friendly and helpful staff and nice size rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia failed to tell them that wehad paid for breakfast so we had to pay i.e. we paid twice
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere of Chilli’s heritage created by the decor . The restaurant produces great meals and the pool is lovely on a hot day . Easy to walk to major attractions and staff are always willing to help in any way. Hot showers were welcome also !
Stayed 2 nights in Feb 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, the room was nice. The restaurant was very good and staff was very kind. The only issue is that the surroundings at night may not be safe, so you have to drive your car or take a taxi instead of walking to a restaurant. During the day, it was close to interesting places like Casa de la Moneda, Plaza de Armas and cerro Santa Lucía.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of Santiago. Breakfast is included and great food and drinks in the restaurant. We enjoyed the pool, and we booked a tour that was wonderful.
Stayed 4 nights in Dec 2024

8/10 Good

Quoc

Liked: Staff & service, amenities
Excellent location for shopping, dining, and very convenient public transportation to points of interest in Santiago. It's Make Make seafood restaurant offers a nice breakfast buffet, and tasty dinner choices. Improvements recommended include new larger bath towels, and better/working AC. More English TV stations instead of BBC
Stayed 3 nights in Mar 2025

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service, very convenient location, it worths the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities
Well situated, perfect for sightseeing Santiago, big room, nice pool, helpful friendly staff, good food. Room very hot, windows don't open and air conditioning feeble although staff quick to try and fix it.
Stayed 2 nights in Jan 2025

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service waited a long time to check in
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic - from the front door, reception to the restaurant, superior service from all
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Frustrated, it took a while to check in, the air conditioning was not working and we had to move to another room as the service person could not fix. This took way too long! water in the foyer was always out, very frustrating. The rooms were ok and the breakfast was good. The service related issues were the problems.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Excellent place to stay for vacations
Stayed 4 nights in Aug 2023

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
Not clean in public area. Carpet soiled. Breakfast average. Pool always looks dirty. Close to sights, & walkable. Not safe at night.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, cleanliness needs improvement

Great location near tourist attractions, but the stay was not entirely satisfactory. The pool water was completely yellowish-green, and staff gave conflicting answers about its safety. The room lacked basic amenities like soap, wrong liquid in the hair conditioner container, no liquid in the liquid soap container. The breakfast was just okay.
Stayed 1 night in Jan 2025