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Novotel Santiago Providencia

4.0 star property
Family-friendly hotel with a fitness center and a sauna

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Photo gallery for Novotel Santiago Providencia

Exterior
Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Room service
The current price is AED 282
AED 282 total
includes taxes & fees
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

Providencia
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 486 reviews
The price is AED 431
AED 431 total
includes taxes & fees
30 Mar - 31 Mar
Ola Santiago Providencia, Tapestry Collection by Hilton

About the neighborhood

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Clínica Indisa - 5 min drive - 3.4 km
  • Parque Arauco Mall - 6 min drive - 5.4 km
  • Julio Martinez Pradanos National Stadium - 8 min drive - 6.2 km
  • San Cristobal Hill - 13 min drive - 7.4 km

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Semsem - ‬1 min walk
  • ‪Rishtedar - ‬1 min walk

About this property

Novotel Santiago Providencia

Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • 6 meeting rooms, a 24-hour front desk, and an elevator
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 178 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 486 reviews
The price is AED 431
AED 431 total
includes taxes & fees
30 Mar - 31 Mar
Ola Santiago Providencia, Tapestry Collection by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 33520 per pet, per night.

How much is parking at Novotel Santiago Providencia?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 9 minutes.

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Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 785 reviews
Rating 8 - Good. 172 out of 785 reviews
Rating 6 - Okay. 49 out of 785 reviews
Rating 4 - Poor. 20 out of 785 reviews
Rating 2 - Terrible. 14 out of 785 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and breakfast were very good. The location is excellent, staff was friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, amenities
Excellent location and excellent service!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place, the staff is awesome!
Stayed 2 nights in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property near lots of shopping and dining options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

8/10 Good

Erico

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was what is expected for this price range. The room was clean and modern. The staff were helpful and kind. And the location is good, on a nice neighbourhood, close to a subway station and a big mall. The only down side is that the hotel doesn't offer free parking like other hotels in the region. It has an underground parking, but it is a paid parking. They only offer a discount for Accor members.
Stayed 1 night in Feb 2025

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located close to the Shopping Mall and is conveniently walakble to hop on hop off bus for the city tour.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Stayed 14 nights in Sep 2024

10/10 Excellent

Shaohua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the new business areas of Santiago. Many office workers and traffic nearby during rush hour. That makes it harder to have a Uber ride during rush hours, but also maks the surrounding areas safer and with more restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Stayed 5 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room good except no functioning refrigerator. Limited dinner options. Staff very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very well located
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We found the front desk staff not only unfriendly but also unhelpful and ill informed of the room amenities. Check in was not friendly and when we asked for a power adapter we were told we would need to buy one. We later found a universal power point in the room that the staff seemed unaware of. Shame, as other than that the property and area were good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Stayed 3 nights in Feb 2024

8/10 Good

Nebraska

Ok hotel
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
The location was good and the people were very nice. The room was ok and the hotel could have been cleaner.
Stayed 1 night in Jan 2024

6/10 Okay

Radina

Liked: Amenities, property conditions & facilities
The only downside is waiting 40mins for an iron or a towel each time.
Stayed 2 nights in Aug 2024

8/10 Good

JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, my family was satisfied.
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cosy stay
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
Stayed 1 night in Mar 2024

6/10 Okay

Kimihiro

Casual and economical
Have never seen that causal style of reception like a small space with a couple of tables only. Could not recognize it when we checked in. Receptionists were however very pleasant and informative that made our stay comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Stayed 3 nights in Feb 2024