Find Pet-friendly Hotels in Eggleston

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "

"Excellent property in love with ambience, golf course and activities, breakfast was amazing as well definitely going back "

"We had a fabulous stay in the Ancient Unicorn. We were a family of 4 and also had our dog with us. We stayed in the Charles Dickens Cottage and it was outstanding. When we arrived, the cottage was warm and welcoming. The kitchen was well-equipped. The breakfast was delicious and the staff were super friendly. The location is great for exploring the area. We look forward to coming back in the future."

"Very much enjoyed my stay here. Travelling alone this time, so wasn’t in one of the larger rooms. It had everything I needed though. Particularly appreciated the friendly staff on reception and the availability of some parking. Would be very happy to stay here again. "

"Lovely hotel and friendly staff perfec location, definitely be staying again"

"Really enjoyed our stay while visiting Richmond, breakfast was great too! Only one small gripe that the shower was'nt good, the dials were back to front, to get it warm it had to be on cold and when it was warm it was a trickle."

"The staff were friendly. Dining room staff excellent. Food excellent, staff, polite and efficient. Overhaul well pleased. Mrs S M Rae "

"The hotel and all of the staff were amazing Rooms very comfortable and clean. Staff are really friendly and helpful Would definitely stay again The bar and restaurant areas are really homely and comfortable and the food is outstanding"