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"Customer service was first class spa facilities were clean lovely and relaxing, lemon and cucumber water was a bonus! I had an online meeting which was pushed back and they allowed me to check out at 12 which was a great bonus. "

"Good checkin and consierge to our room. We called reception to ask how to turn up the heat as the room was cold. It didn’t work and we ended up putting the robes over us to keep warm. When we left this morning it was warmer in the corridor "

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"Excellent place to stay and the presentation and options were fantastic. Loved the TV coming up from the bottom of the bed. However, when I told friends where I’d stayed and attempted to describe the red velvet wallpaper, dimly lit room with leather floors, gold tiled bathroom and leather studded bed & and animal prints, they called me a pervert!!. Still, I’d definitely come again, or should that be stay again."

"The Studio Room is spacious and bed comfortable, the Hotel is perfectly Located."

"Really close to Terminal 5. It is quite convenient they have a POD station! Staff is really kind and there's always someone to help you out!"

"Property was conveniently located a few minutes from Heathrow Airport. Staff was accommodating as I arrived early before checked in time and I was allowed to have access to my room with no extra charge. The food in the restaurant was excellent and the staff very friendly. "

"A really lovely refurbished hotel, very friendly helpful staff, just lovely. Great nightclub and gym atc all been refurbished, cant falt it at all excellent"

"It was a basic but large hotel room, for what we paid it was excellent. Breakfast was included and was actually ok. We used Uber to go in and out of Windsor which was £8 each way Saturday night. "