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"We really loved this hotel, the staff were so polite and friendly, the room was gorgeous and comfortable, the breakfast in the morning was very very good. If we come to Bristol again we will definately stay in this hotel."

"Rooms were clean and modern, staff were great, breakfast as you would expect. Area not great e.g. drug users in underpass to get to central area. but it is in the middle of town."

"We really enjoyed our stay the service at check in was great very friendly. The room was great for what we wanted the only issue I would have is the duvet I think it had seen better days it felt more like a sheet than anything! Bed was really comfortable though. Breakfast was perfect it had everything that we needed, nothing was too much trouble for the staff "

"Great will definitely stay here again"

"Very professional welcome and check in process with clear guidance on how to get to my room. Room decor was dated but it was very clean and bedding/towels were spotless. Bed was very comfortable. Good amenities in the room. Sadly I didn’t get to use the pool/gym due to my arrival/departure times. The building itself is very impressive and the grounds were lovely- I can imagine that drinks on the terrace overlooking the garden in good weather would be quite a special experience. The restaurant areas looked very nice but I did not eat there. I would book to stay again in the future. "

"Parking was easy and check in was smooth and efficient. The room was quite small but comfortable. Very comfortable bed which meant we slept well. We did have a problem with our key cards though. For some reason they worked once but then they wouldnt work again so we had to keep going to reception to get a new one. Breakfast was ok but we didnt have cooked. The spa was nice but there was nowhere to sit as all tbe loungers were being used. They could do with a few more seats really. The area around the poolside was extremely slippery. There were large pools of surface water as we walked around the pool and my husband actually slipped as we went in but luckily i caught his arm and stopped him from falling. It made me quite nervous after that. "

"Overall pretty good. Did not like charging for parking! It’s a hidden cost on arrival considering your in a motorway services everyone will have a vehicle!! "

"Nice tidy room. Lovely reception area and easy check in. Very easy and central location. Room was quite a distance from the lobby but not a problem for us. "

"Brilliant stay! "