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"Excellent service. Very old building so there a few things that are as best as they can be but are not what you may expect. For example, the tub is higher than normal and would be problematic if you are older. Heat seemed to be missing except in the bathroom. Still, we would easily stay there again when we return. "

"I would stay again"

"Very comfortable room and well located for Norwich . Good value for the money . Only problem we had was the evening meal options as we stayed for 3 days my partner had the same meal ."

"A wonderful stay. Very welcoming and friendly staff with a very nice bright restaurant. We will be coming back to this hotel when we return later in the year. We loved it. "

"I cannot really say anything 2nd night went swimming after that i was very ill spent next 2 days in bed till check out Previous stay have been very good."

"The location is great. Just outside the city. Cabs are a little bit annoying (no Uber - but the local app ABC Taxis is good. Plus reception has a “send me a taxi” button which works well. I have to say, the staff here are incredibly lovely. Everyone cares about your stay, everyone is helpful and they made any questions I had - seem important and they really made it their business to sort things out. Hotel is beautiful, area great, bar and restaurant very good, staff? Best I’ve encountered. "

"Clean warm comfortable convenient. Would’ve been nice to have more hanging space or a chair but I got what I expected."

"Lovely views from restaurant, good food nice staff"

"Its convenient being near the train station "