The Maids Head Hotel

4.0 star property
Experience the perfect blend of comfort and exploration. Savor kids’ meals at the on-site restaurant or explore nearby Elm Hill.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property entrance
Premium bedding, individually decorated, individually furnished, desk
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
The current price is AED 493
AED 592 total
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 11 min walk
  • Norwich Theatre Royal - 12 min walk
  • Carrow Road - 18 min walk
  • University of East Anglia - 7 min drive

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Upscale hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site restaurant, WinePress at Wensum, features kids' meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and luggage storage
  • Concierge services, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8.00 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 15.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Maids Head Hotel?

Self parking is available for GBP 8.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this hotel is steps from Elm Hill, Tombland, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and location for visiting the city. Riverside, bars, restaurants, shops, castle and cathedral all within walking distance. It was my husband's birthday and a card was left for him in our room which was thoughtful. A great selection at breakfast. Lots of cosy seating areas around the hotel to sit and recharge. Thanks 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Suporn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Good location.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

Lucy

Stayed 1 night in Dec 2024

10/10 Excellent

Michael, N. Tazewell

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at about 10am and check in is 3pm. They put our bags in storage and we went to get something to eat. About 1:30 we returned to check on the room. It was ready and they had already moved our bags to the room. The room was well serviced each day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and efficient welcome. Great facilities, fantastic location
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, clean tons and very helpful staff. Problem was the noise. There was a party in the evening and you could hear the music from the room so had to go out until well after midnight. Other noise issues - it’s a long tone since I’ve stayed in a room where the walls are so thin you can hear snoring from a neighbour 😱
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveler, Traveled with partner
Liked: Amenities
They dont take cash. Really dumb for tourists who want to use cash
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Superb location near Norwich Cathedral. Lovely characterful old building complex which was spotless. Friendly staff and a decent breakfast buffet (just steer clear of the awful ketchup and brown sauce). However , if you are going to put an iPad in each room which supposedly has guest information, then make sure it's charged for use. I reported this on the day of arrival, and it was not rectified over the next three days. Whichever stylist or designer thought it was a good idea to have the whole surface of the bathroom mirror dotted with simulated tarnish should be sacked immediately and banned from making any other stupid style over function choices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in a great location near the cathedral and near the city centre and shops . The food was great and the staff were very helpful. Our only criticism is that the car charger was like a three pin plug and therefore it was only useful for a 40/50 mile top up at night . Overall we had a great time and were pleased we chose the hotel .
Stayed 2 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
2 night trip to Norwich
Lovely staff, professional & extremely helpful going the extra mile, location was great as was the hotel overall. Lots of lounge areas and lovely food. The only 2 thing's I’d score down on were the hospitality knocking twice from 10 am until 11.30 both days, even though we had do not disturb on the door and requested a mid day checkout. I realise the building is very old but the smell of sewer was evident in every part of the building especially the toilets, & even in the restaurant. There was actually water running down the wall where we were sitting which we bought to the staffs attention and there was a maintenance man there within 10 minutes. Despite this I would book again if I visit Norwich.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ares is perfect for ease of city centre, cathedral quarter,Magdelan Street unique shops
Stayed 1 night in Oct 2024

10/10 Excellent

GA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel shame about the pillows
Hotel was lovely staff very friendly bed was comfy but the pillows OMG like dogs ears literally no neck support whatsoever next time I’m bringing my own!
Stayed 3 nights in Oct 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact it is the oldest hotel in the UK! A beautiful well cared for property in the heart of Norwich. The cathedral visible from our window as well as easy access to the city centre, all within a short walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
A very quiet relaxing and well appointed hotel in an excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
It was an amazing stay such a beautiful place we wanted to upgrade our room we had booked a standard double but they were understandably fully booked but when we see our room we’re very pleasantly surprised it was stunning far from standard I definitely recommend this wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Yeukai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Had a really wonderful stay the staff were really friendly. Had a birthday dinner and stay and they put some candles on my cake and one of the staff even participated in singing me a happy birthday song. Really lovely experience. And the place is beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Great location
Great location. We’ve stayed here before and a nice old feel to this popular wedding venue. The only niggle is the bar is small, nice & cosy but the poor staff have to go into restaurant for bottles of certain wines ice buckets or glasses. This then takes time & a long wait just to get a drink.
Stayed 1 night in Oct 2024