Hotel with a Concierge in Kilifi County from AED 162

"The staff get 12 out 10. Choice of different items in buffet are amazing. This is a 4* and they had king prawns on dinner menu on 21st december with the lower rates before Christmas. We are writing this review from a 5* hotel in malindi owned by a large italian chain on christmas eve and there is no dreams of having prawns on menu. Hands down an amazing experience. Only downside is the general cleanliness. The loos near the pool stink really bad "

"Good hotel"

"Paradise! A fantastic hotel providing a peaceful oasis - very helpful staff, clean and great services across the Billionaire Resort. I would absolutely stay here again!"

"The scenery around the property was very beautiful. Overall the property was what I would consider a little tired. Lots of rooms to maintain and insufficient funds to do so. All inclusive was average to be kind food possibly below average (my fiance suffered from food poisoning after eating fish at lunch on the first day). A property that has a lot of potential but needs a lot of money spending on it."

"The hotel was lovely especially as it was right on the beach. The room was a good size with a very large four poster bed. and the food (and presentation of it) was excellent with plenty of choice. Would definitely recommend."

"The property suffers from significant underinvestment, leading to a noticeable decline in standards. It is poorly maintained and desperately in need of an overhaul. The bedroom facilities are outdated and deteriorating, with crumbling fixtures and old infrastructure, such as hairdryers, that have long since broken and been removed. The towels are old and fraying, adding to the sense of neglect. The bathrooms are in dire need of renovation; they are unacceptable for a hotel of this calibre. It seems the hotel owners have heavily invested in the adjacent luxury tower, leaving the original hotel neglected and in disrepair. The high ratings could be for the luxury tower next door, owned by the same group. That said, the beach is exceptional, truly one of the best."

"Hemingways Watamu was just what we were looking for in terms of somewhere to relax and rest after an injury and work. Watamu itself is a bit less interesting in the off season (I.e. most restaurants are closed, as are many of the gear shops), but it’s still lovely if not a tad bit windy. Staff were amazing! Highly recommend."

"The hotel needs to improve the communication between the stuff and check that the amenities are always working inside and outside the property. Foods is excellent. The junior suite the rooms needs renew as well as the bathrooms. "

"This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick. "