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"This is a very beautiful ryokan. It has gone through renovations so the interior is new and modern, but it has also retained the charms of a ryokan with tatami floors, indoor gardens etc. The room is very big and well heated. I wish I had more time to hang around the ryokan! We had a half board, which includes dinner and breakfast. There was a good spread of local food, I got to try quite a few new food items that I haven't had before. A private onsen can be booked for an additional charge, about 3300 yen - Great for travellers who prefer or are unable to use the public bath. The ryokan is located almost right in the middle of Kusatsu onsen where all the shops and attractions are. The only unfortunate experience we had was communication with the staff regarding parking. When we checked in, the staff told us that we would be able to extend our parking at their premises for a few hours beyond the default time of 12pm by topping up for another day's worth of parking fees. However, on the day of the checkout, another staff told us that it was impossible to extend. Not an unpleasant experience, but it would be better the staff were on the same page."

"Great place to stay. Right in front of police station. Onsen was great!"

"Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall."

"Good for the price. "

"I felt warm and comfortable. Breakfast was delicious. Hotel is very close to the station and convenient. "

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"My stay was Jan 5 thru 6."

"Excellent location, room and impeccable service as usual. Walking distance from Takasaki Eki, Montres, OPA/Aeon, restaurants, Takasaki Arena, Museums, and the Concourse!"

"Stunning hotel! The room was lovely and the staff were super helpful."