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"Escalator not fully function "

"Very friendly and courteous staff eager to help. Proximity to the city center and underground metro."

"Fantastic location , friendly staff, comfortable bed and linen "

"Excellent "

"Accessibility to this hotel is very good. "

"All in all the property is wonderful and highly recommended "

"Everything about our 6 night stay was excellent. The staff were all exceptional and all of the food we had was excellent. The health club facilities were excellent. The Family Room was large and extremely well equipped with great views. My little boy had a great time, the kids activities were only attended by him most of the time, but the staff still made it fun. The pool is a little tired, but still had a great time playing, all the poolside staff were excellent and kind. All in all a great stay, thanks Hotel Shangri-La!"

"Excellent Friendly Service. "

"Excellent location for walking in park and twin towers shops , hot water in room takes a while thats the only small fault i can pick on cheers"