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"Clean property with everything we meeded"

"The property manager was horrible, she was very aggressive when communicating. She tried to take my deposit for a broken lock that I have never touched. Very poor communication, I felt like I was in prison, because I wasn’t allowed to take visitors on her property. The housekeepers were more friendly and nice. I was warned by others never to rent that property again. It was just a horrible stay, the beds were very hard and worn out. It’s like you sleeping on a piece of board. The community it’s...

"This house is beautiful and huge but could use upgrading. We had a lot of issues upon arrival, but the property manager worked diligently to get things corrected. There was a housekeeper, but the rooms were cleaned once, not sure what the cleaning schedule was. and maintenance or security (not sure what his title was), was present a few days out of the week. We had to visit the grocery store every 2 days b/c the refrigerator would not hold all the groceries. I recommend getting a commercial...

"We absolutely loved our stay. The staff were super helpful and friendly. We woke up every morning to parrots in the tree. It is close to a ton of fun activities. We loved the beach club and they treated me like a queen for my birthday. The property is very clean and the grounds are beautiful."

"Wonderful staff , the chef accommodating my husbands Alpha Gal allergy was such a blessing! We had a wedding proposal with J and staff making it PERFECT! The views and grounds are to die for! We loved everyone and everything about this place! We felt so safe all week! They have two German Shepards on the property that belong to the owners that were so gentle and very protective of the home! We highly recommend Golden Cloud!"

"We had a wonderful experience here! Richard was incredibly helpful with check in as well as being our amazing tour guide! His positivity and kindness was much appreciated! "

"Ms.Barbara, Ms.Diane and Ricardo were absolutely amazing, and are the reason we would go back. In addition, driver Oneil was also amazing. View at property is unmatched. Few things in house were not working Jacuzzi wasn’t working at all, firepit needed some maneuvering from Ricardo for it to work, seemed like wires had to be taped down by him or something. We could not use it once he was gone in the evening. Ceiling fan in the living room was not working, and the living room doesn’t have...