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Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished
Aerial view
Exterior
Superior Walk Out Suite Ocean View - Kids & Teens Free | Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping
The price is AED 1,387
AED 1,512 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Premium bedding
Rainfall showerhead
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
2 bedrooms
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hair dryer
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hair dryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle Beach - 6 min walk - 0.6 km
  • Mahogany Beach - 16 min walk - 1.4 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Jamaica Beaches
Near Turtle Beach, Moon Palace Jamaica – All Inclusive provides a nightclub, 2 swim-up bars, and a beach bar. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body wrap, a facial, and a body scrub at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with 2 swim-up bars and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a banquet hall
  • A computer station, an elevator, and games
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Buccaneers Reef
  • La Gondola
  • Pier 8
  • Momo
  • Boulangerie

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Park, Jamaica Beaches, and Turtle Beach. Dunn's River Falls is 2.7 mi (4.3 km) away.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 669 out of 1334 reviews" "
Rating 8 - Good. 288 out of 1334 reviews" "
Rating 6 - Okay. 185 out of 1334 reviews" "
Rating 4 - Poor. 86 out of 1334 reviews" "
Rating 2 - Terrible. 106 out of 1334 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, specially the dining room staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing everyone was super nice and helpful
Stayed 4 nights in Nov 2024

4/10 Poor

Michael

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Placed on the 7th floor that has a drain pipe running through the vent that made noise throughout my stay. Did not sleep comfortably because of the constant noise of running water.
Stayed 1 night in Nov 2024

6/10 Okay

Harry

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is ok but much better back when it was the Jamaican Renaissance Grande before Palace Resorts acquired it. The food at Momo and Pier-8 was not edible. The Buffett was the best due to the wide selection of food available. Our entire group was told by staff that you can smoke outside anywhere, then comes along a couple of the resort's anti-smoking staff telling us we can't. Flew first class American Airlines. Good, but their food was also not edible. DON'T fly into Dallas/Ft. Worth (DFW). Worst airport in my opinion. Our gate was changed 5 times in an hour and a half. Too big and too confusing. Also, don't return to Chicago O'Hare (ORD). Got to taxi 20 minutes from runway to gate. The airport is too big and poorly laid out. Jamaica arrival through immigration and customs not bad but departure would have been a nightmare if it wasn't for my wheelchair bound wife. Old, antiquated technology slows everything down. A half-dozen Jamaicans standing around arguing who will push the wheelchair. People standing in line that has no end to leave. It's better than our first trip in 1991 but the government needs to pour some money into upgrades. This was our 13th and last trip to Jamaica. It is old news to us now. However, you can still have a great time especially if you take in some of the area attractions...be aware they can be very expensive.
Stayed 5 nights in Nov 2024

2/10 Terrible

Forugh

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace Jamaica was a terrible place to stay. The front desk staff were rude and unprofessional, and the music was so loud that you could never get any rest. The food quality was awful, and the Chinese restaurant was particularly bad. I do not recommend it!
Stayed 4 nights in Nov 2024

4/10 Poor

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the delicious food served at Jerk Hut most of all at!
Stayed 5 nights in Nov 2024

6/10 Okay

Kadean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that l was not able to use $120 in resort credit. What was offered made no sense as I could only use it at the gift shop for a tote bag and I would end up paying a difference of $80 plus tax of $30, totalling $110.00 for a bag that’s not more than $30 usually
Stayed 1 night in Nov 2024

8/10 Good

Isha

Liked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property was large, but room was not maintained properly. AC unit fan made terrible noise which made sleeping impossible. Nothing was done despite numerous complaints
Stayed 3 nights in Nov 2024

6/10 Okay

Trudy Ann

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were super small and had an awful scent in th bathroom. Bath had stains. Booked an ocean view and all i was seeing was roofs, i couldnt even get a proper picture of the view
Stayed 2 nights in Nov 2024

10/10 Excellent

Patreena

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Nory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over-all the property and the staff made my experience enjoyable.
Stayed 3 nights in Nov 2024

6/10 Okay

Grifford

Traveled with family
Liked: Amenities
Common areas were nice. Food at Pier 8 breakfast, lunch and dinner was good. Jerk Hut dinner was good. Didnt eat at Buccaneer reef. My family gave mixed reviews about it. Bars had Henny when it didnt run out. Overall a good experience the guest rooms can use some updating.
Stayed 1 night in Nov 2024

8/10 Good

Liota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good,but it wasn't much to do at the hotel, couldn't book what we really wanted to do because everything was booked
Stayed 4 nights in Nov 2024

8/10 Good

Novelette

Liked: Cleanliness, staff & service, property conditions & facilities
I give this property 4.5 stars, the hotel was beautiful but not quiet. The neighbors across from room were loud at night talking in hallway.
Stayed 4 nights in Nov 2024

6/10 Okay

jean

Stayed 4 nights in Oct 2024

8/10 Good

Mackaingar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had everything on the property
Stayed 3 nights in Oct 2024

10/10 Excellent

Ariel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff. The jerk hut lunch and dinner was great. Momo hibachi was excellent and the pizza and ice cream was delicious. The room candy was so yummy and I’m not even a chocolate fan. I would definitely return and book through Expedia
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Michelle

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is on the beach which is good but they need to maintain the property. The elevator was broken everyday of our stay. The best thing of the hotel was Awe Spa. The food was good at the buffet. Staff members need some training in customer service. They were always so rude. Some other staff members in the pisno bar were super pleasant.
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Stayed 4 nights in Feb 2024

8/10 Good

Mary J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice clean. Everyone was accommodating fun activities. Good food.
Stayed 6 nights in Oct 2024

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent, dining staff friendly and observant. Restaurant was clean and easily accessible. Staff was very mindful of my food allergy and helpful in selecting my meals
Stayed 1 night in Nov 2024