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"The staff went over and above to make our experience the best, thank you very much!"

"Great stay. Hotel always a pleasure to stay. Great if park area. Note - addition charge made by hotel if they make up the sofa bed."

"Great service .. rooms a little dated"

"Fabulous, the room was amazing and bed was so comfortable!"

"It a cold room but they but electric heater in for us then it was ok"

"When I arrived there was no one to show me to my room. I phoned the number on my booking but they could not find any record of me having booked with the itinerary number I was given. They gave me another number to call, eventually they found the booking and said ‘the man is coming’. This turned out to be a maintenance man who was very unwell (flu I presume). He showed me a double room but the toilet was broken, a sign in the door saying do not use. I asked for an alternative room with a working...

"Ive had some fun of late finding hotels to stop at that are off the beaten track so to speak. As much as a Travelodge is useful they are generally quite soulless. And once every now and then you come across a complete gem. The Marine Hotel is one of those. The place itself is absolutely lovely, situated nicely on the beachfront in Hartlepool, its old school but full of character. The ceilings in the bar area are super high and the food is hearty and potions large. But it’s the staff that...

"Initially, there was some ambiguity about the check in, however as soon as I contacted the service provider, the manager arrived at the property in person and solved the issue. I didn't expect that prompt and kind reaction in response to my problem. I'm sure their business will flourish swiftly as they have put their customers' satisfaction at the centre of it. They are caring and fair and I wish them prosperous years a head."

"Very clean, only downside was they only provided 1 bath towel, but 2 guests. Girl on reception lovely and helpful. "

"Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building. "

"Friendly check in and good walk around the property and facilities. "

"I think its my 3rd visit to the Windmill The floorboards are creaky, the phone signal is really awful. (But that does have a positive, no disturbances) Its a lovely little place to stay! The staff are fantastic. It's spotlessly clean. The restaurant is great, too much choice and very, very tasty. Although it's right on the A19 its peacefully quiet. A cracking little place that's quirky and does exactly what is says on the tin. Cheap n cheerful 😊 "