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"Very quaint. People were nice and restaurant was awesome!"

"The customer service was great. The amenities were excellent. "

"I love the staff Good customer service "

"I booked the Balmoral because it was in the historic district downtown, so I knew we'd be in the center of the city. I wanted to see the old section and we found the Museum of Costa Rica, which is housed in an old fort, right downtown. There was an restaurant sort of attached to the hotel which was very convenient and perfect for a nice dinner. Our room was very spacious, the bathroom had been remodeled and the was was hot - a must for us! The only thing missing was a washcloth, but I had packed one so we were good. the staff was very helpful, friendly and accommodating. Overall a great experience."

"Es un hotel viejo pero con habitaciones totalmente remodeladas. Excelente servicio del personal. El aseo de las habitaciones era impecable. Cuentan con tv moderna que permite transmitir desde tu celular al igual que una bocinita para escuchar tu música. La variedad del desayuno es muy buena. "

"This place was absolutely beautiful, front desk staff were amazing. The apartment was clean and well kept. I would recommend this. I was very , very happy with my stay. "

"Excellent place."

"Property clean and employees very helpful "

"Check in was very easy. Very considerate to have coffe ans tea and some buscuits availble for the guests who leave eafly for their tours, really really nice. Thank you. "