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"A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again."

"Excellent location very good breakfast Excellent staff, very nice onsen "

"A little bit further from the station but very walkable. Very clean hotel. Comfortable bed. Hot bath facility."

"Clean, quiet, and convenient location. Most importantly, the quality of bed is amazing. I always suffer from bad jet lag for at least first few days after arriving from east coast (US), this is a first night I was able to sleep straight for 7 hours! The room was more spacious than one in Tokyo where I spent before coming to Matsumoto. Free delicious Japanese style breakfast which I am very happy with. Certainly it worths the price. The only problem I had was the room was not available until 4 pm. I had to change my clothes in the rest room and missed one hour nap. Nevertheless, I liked this place and will be back again when I am visiting Matsumoto next time."

"Great stay. "

"Great location for exploring Matsumoto. About 15 minute walk to castle. Small room, but big bed, very clean. Good bathroom with a great shower and lots of hot water. Very clean. Very good value for money, just 7 minutes walk from train station and 3 minutes from the bus station- perfect! Would definitely recommend. "

"Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast."

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."