Find all hotels by Independent in Chang'an

"Incredible stay. Room is clean, tidy, spacious, the buffet was the best I've ever had. Can't find a single fault"

"The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't...

"Hotel is dated. They should do renovations to modernize. It feels stuck in the 1990s. Things are worn and have a musky smell. Otherwise the hotel is fine. "

"Communication can be difficult if you do not use Google Translate but if you use Google Translate or any other platform that can translate for you then it’s easy breezy. Very clean, excellent breakfast, and very friendly staff."

"I have paid to hotels come in advance but the hotel charges me again.... I have claimed to both the hotel and hotels come but they didn’t even care. I had to ask them for 100 times for the refund .... Normally I don’t use hotels come, especially after this matter I won’t use hotels come anymore. The worse service ever."

"A bit far from train station, otherwise everything perfect"

"I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up...

"I have been here multiple times over the years, and always found this hotel to be relaxing oasis in the midst of the busy Pearl River delta. Rooms are well equipped and comfortably sized and the hotel gardens invite for a nice stroll. "