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"Check in to check out was a breeze … the staff were ultra polite and ultra courteous except the one who served us at the bar … while he may have been okay under normal circumstances… he stood for the wrong reasons as he was not as good as the staff at the ground level … kudos to the management … loved my therapist at the spa … she was extremely good and had one of the best massages outside Thailand .. my wife wasn’t too happy with her therapist though .. but all in all loved our stay here and if I did ever come back , wouldn’t think of staying anywhere else "

"Great property and excellent service. Only issue can be car noise and honking as the rooms are not sound proof. If choice take a room away from the busier road. "

"Best location."

"clean room, nice people "

"Good property and very near the train station and the airport. Rooms were clean and tidy and staff helpful."

"Gentle door man, receptionist and restaurant stuff. They’re very supportive for my Almaty experience. Room is clean enough. Hot shower is working well. ドアマン、レセプション、レストランスタッフ全ての方がサポーティブで、良い滞在になりました。部屋も綺麗で大きさもちょうど良かった。ホットシャワーもしっかりでる。女子1人旅でも2人旅でも使いやすいホテル。徒歩1分のところにスーパーあり。 "

"Amazing stay. Great location, great service and one of the best breakfasts I ever had!"

"Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor."

"All good "